An effective solution

A 70% reduction in “OPEN BALANCE” fraud.

Efficient

A 50% reduction in fraudulent transactions for accounts with alerts in place.

Intelligent

A 35% reduction in Q2Q fraud by opening accounts with alerts in place.

Stable

No volume or time zone limitations.

A tailor-made and real-time, anti-fraud solution

Card Protect

Credit card fraud is still a major concern in France. The development of RFID and the increasing number of purchases made online increase the risk of credit card fraud. Card Protect allows you to verify fraud alerts in real time without having to involve your call centre staff.

The system intervenes in real time as soon as the alert is sent out by the card issuer’s anti-fraud engine.  In the event of one or more suspicious transactions the cardholder is immediately contacted, by means of a personalised and interactive voice message, and asked to verify that they carried out the transactions.

Our customers

Expertise

You will be able to detect more fraudulent transactions sooner, while improving the level of satisfaction of your customers, your sales staff and your suppliers. Card Protect guarantees less fraud and lower Opex !
  • Make the most of your human resources

    The Anti-Fraud software packages currently on the market work by assigning a score to the alert level of high value transactions. These alerts are then assigned to an Anti-Fraud Analyst, which can be a very expensive process. Using Card Protect makes it possible to safeguard against all transactions identified as high-risk, whatever the amount involved, at the lowest cost possible.

  • Processing capabilities

    Card Protect maximises contact opportunities as close as possible to the bank transaction. Opportunity’s call function can send more than 1 million simultaneous alerts in real time, while the current methods in use have a limited capacity that depends on the availability of your staff.

  • Process more, at a lower cost

    Card Protect, together with your current anti-fraud software, will make it possible for you to optimise the cost of alerts sent, to a larger number of customers, and will prevent an increase in the number of fraudulent transactions.

  • Proactive processing of fraudulent transactions

    The major challenge is to expand the range of options for handling suspicions transactions while, at the same time, reducing the number of “false-positive” alerts that often hinder the detection of real fraudulent transactions and result in cardholder dissatisfaction.

  • Make the most of your human resources

    The Anti-Fraud software packages currently on the market work by assigning a score to the alert level of high value transactions. These alerts are then assigned to an Anti-Fraud Analyst, which can be a very expensive process. Using Card Protect makes it possible to safeguard against all transactions identified as high-risk, whatever the amount involved, at the lowest cost possible.

  • Processing capabilities

    Card Protect maximises contact opportunities as close as possible to the bank transaction. Opportunity’s call function can send more than 1 million simultaneous alerts in real time, while the current methods in use have a limited capacity that depends on the availability of your staff.

  • Process more, at a lower cost

    Card Protect, together with your current anti-fraud software, will make it possible for you to optimise the cost of alerts sent, to a larger number of customers, and will prevent an increase in the number of fraudulent transactions.

  • Proactive processing of fraudulent transactions

    The major challenge is to expand the range of options for handling suspicions transactions while, at the same time, reducing the number of “false-positive” alerts that often hinder the detection of real fraudulent transactions and result in cardholder dissatisfaction.

Our services

Tailor-made

  • The features included in this offer are listed below.

  • Creation of a dedicated company portal with rights management
  • Environment Creation
  • Access to a native mode dashboard
  • Native mode reporting (attempts made & successful contacts)
  • VMS script creation with self-care

Contact us !

We are looking forward to starting a project with you !

Opportunity is ideally positioned to be your partner in this enterprise, to offer advice, support and project management assistance to help your business go fully digital.