Survey Design is an off-the-shelf solution for measuring your customers’ level of satisfaction. This information helps you to refine your strategies for handling the customer experience. This solution makes it possible to create a wide range of questionnaires with ease. You can incorporate your own company logo and set the editorial tone you want. It also gives you the choice of distributing your questionnaires through a wide range of different media channels.
This solution allows you to investigate, measure and respond more quickly and efficiently to maximise your engagement with the customer, optimise their user experience, and help develop the skills of your support teams.