Who are we ?
About Opportunity

Created in 2005 and subsidiary of the Vocalcom Group, Opportunity is an innovative and committed player that supports and advises companies in the management of 100% digital and positive customer relationship projects in France and abroad and a presence in all sectors. (Telecom, Energy, Banking, Retail …).

Simplicity, agility, proximity, innovation, transparency and diversity are the key words of Opportunity’s solutions that addresses all issues companies may face to gain and retain their customers. Our expert teams in Customer Relations, Marketing, Collections and Call Centers offer a unique and personalized support and turnkey solutions to help our clients better understand Customer Relationship by offering them an adequate and optimal solution.

About Vocalcom

Founded in 1995, Vocalcom is the leader in contact center and omni-channel customer experience optimization solutions for customer service, sales and marketing.

The company offers highly flexible all-in-one solutions that are available on-premise or in cloud mode. They are aimed at companies of all sizes wishing to accelerate their digital transformation by modernizing their call centers and optimizing the digital experience of their customers.

Vocalcom has a strong international presence with offices in 19 countries, and more than 3,700 corporate clients in 49 countries around the world.